Manager job description: A surprising driver of organizational success
4-minute read
At LifeLabs Learning, we help over 2,000 of the world’s most innovative companies reach their goals faster by equipping their managers with the most important skills they need. Though our job is to make every manager we meet rapidly improve their effectiveness, we’ve found that we can achieve these results even faster within organizations that take the time to clarify what the job of the manager actually entails.
Manager Job Description
Companies must rely on their managers now more than ever, so improving role clarity yields a massive return on investment. Start with a simple statement of what the manager role is and isn’t then articulate the specific expectations of the role.
Here is a sample manager role description template you can use:
Title: Manager [alternative titles to consider: Sponsor, Coach, Lead]
Purpose: Equip your team to achieve results while growing their skills and engagement.
Assess your team’s results to celebrate progress and address problems early.
Time allocation: Expect to allocate approximately 2-4 hours per week, per team member to do this role.
Responsibilities:
Model and reinforce a dedication to our mission, vision, and values.
Monitor and support inclusion to ensure that each individual on your team has access to information, support, connection, and opportunities to contribute.
Help each team member solve challenges, identify priorities, and remove obstacles to their efficiency, effectiveness, and engagement.
Encourage and support deliberate development through coaching, feedback, teaching, reflection, recommending resources, and making introductions.
Ask for feedback on how you can better support your team members.
Assess team member results to achieve alignment, celebrate and build on successes, and flag problems early.
Diagnose gaps between goals and results (considering the impacts of the individual, team, and company on individual performance) and help create a plan to close those gaps. Clarify the results and timeline required, resources available, and consequences of missing goals.
When needed, contact your People Ops Partner to create performance improvement plans and employment termination evaluations.
Communicate company-wide priorities and help team members set and track goals that link up to these priorities.
Provide clarity on responsibilities, processes, and policies. Serve as the first point of contact for all questions and issues pertaining to their role.
Provide insights and recommendations to the leadership team and your People Ops Partner on what’s working and what can be improved on a company level.
Bonus: Manager Authorities
Aside from articulating the responsibilities of the role, it may also help to make the scope of authority explicit. What do your managers have the power to decide on their own? What requires collaboration? Some companies clarify role authority to avoid miscommunication. Others also add this section to the role description to deliberately distribute power in a way that increases team safety, engagement, and contribution.
Sample manager authorities (as a manager, you have the authority to):
Use your funds as you see fit, so long as it is within your budget.
Set your team mission, vision, strategy, goals, workflows, and project timelines so long as they are in alignment with company goals and policies.
Decide on work hour constraints, if any, for your team —as long as a 32-45 hour work week is the norm.
Recommend a performance improvement plan or employment termination plan for anyone on your team — with all final decisions requiring agreement between two evaluators and a tie breaker, if needed.
Make hiring decisions for your team, with at least one other decision-maker and a tie breaker, if needed.
Sample employee authorities (the people on your team have the authority to):
Use their PTO benefits as they see fit, as long as they alert you and enable others to provide coverage for their tasks.
Attend all company events, such as skill-building workshops and Employee Resource Group meetings.
Work from anywhere that provides strong internet coverage and an environment that does not create distractions for others.
Present their ideas and feedback to anyone at the company, including their manager’s manager.
Request a different manager if they feel there is not a good fit.
What You Can Do Right Away
Define: If you do not have a manager job description use the template we’ve provided and tweak it to represent your company’s expectations. For best results, include success metrics and manager standards.
Refine: Gather and integrate input from a diverse group of people, including managers and individual contributors. Ask: What is missing or misaligned with your expectations?
Align: To ensure ongoing clarity and alignment, make the job description easily accessible, particularly during hiring, onboarding, and performance assessment.
Role clarity + skill capacity = managers who drive unstoppable organizational success! For help quickly skilling up your managers, contact LifeLabs Learning.
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