Note: This workshop is for current people managers.

Knowing how to give feedback that is specific, actionable, and inspiring is the hallmark of a great leader. In this lab, you’ll learn the science of feedback and practice giving effective feedback, even in tough situations.

Pre-work: Decide on a piece of feedback you want to give someone at work. No need to perfect what you plan to say (we’ll do this in the workshop).

During this workshop, you will:

• Learn a four-step process for giving feedback
• Practice opening the conversation by decreasing defensiveness
• Understand how to turn feedback into a two-way conversation using questions that check perception, joint problem-solve, make a request, and determine commitment/ understanding
• Learn how to build trust and self-efficacy in directs through strengthening their strengths
• Practice asking for feedback to build a feedback culture within your team
• Craft a real-world feedback script and receive feedback on your feedback

After this workshop, you will know how to:

• Convert poor quality feedback into high quality feedback
• Apply the LifeLabs Playing Cards Method to give specific and actionable feedback
• Detect signals that reveal someone is not ready to receive feedback
• Reduce defensiveness in feedback recipients
• Ask for feedback effectively
• Create a team culture where giving and receiving feedback is normal and expected

Workshop location

This workshop is taught online, with a live facilitator. Once you complete your payment, you’ll receive dial-in and worksheet links a few days prior to workshop.

What you'll need

To make the workshop a great experience for all, you will need:

1. Computer with functioning camera (so we can see you)

2. Headset with microphone (so we can hear you)

3. Pen and paper

4. A quiet place to dial in from