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Experiment No. 001:
Ask a scaling question

Your Mission

Today, ask a scaling question. A great scaling question has two parts:

Part 1. On a scale of 1-10, how do you feel about ____?

Part 2. What would it take to move your rating up 1 point on the 10 point scale?

Micro-Skill

Question agility

Macro-Skill

Influence, Communication

Example

1. Tim wants useful feedback on how his project is going. He asks his manager, “On a scale from 1-10 how am I doing? She answers: 7. Tim says, “Okay, what would it take to move it from a 7 to an 8?

2. Keisha’s teammate seems overwhelmed. Keisha asks: “On a scale from 1-10, how stressed are you feeling?” Answer: 9. Keisha: “What could move you from a 9 to an 8?”

Bonus questions:

  • “How would a 10 look?”
  • “What keeps the score from being lower?”
  • “When was the last time the score was higher? What was different about that time?”

Why

Scaling questions have the power to turn abstract ideas into measurable, actionable feedback. The impact happens through the smallness of the second question. 

This Experiment was created by Dirk Liedig